No Mac Browsers on McKesson-based hospital site

External Since: Aug 28, 2006 Posts: 1

I am an MD working at a local hospital which uses McKesson¹s Horizon WP
Physician Portal to allow access to medical information over the web. It
does not work in any of my Mac browsers (Firefox, Safari, Camino, . . .
) and they say they are not supported. They told me this before with the
previous product and still tell me that about the Citrix servers they use,
however I have been using these for a couple of years, having figured them
out myself.

This time I am stuck. Anybody there know why it doesn¹t work? I get to the
secure web page, and it briefly flashes in my window, looking just the way
it should, but immediately disappears, leaving a blank window. Below find
the code from the page (I replaced the actual address of the site with
XXXX). Maybe it is an implementation of Java that is a little off, or
another example of Microsoft (via IE) violating HTML and other conventions?
Any help is appreciated.

Geoff Renk
Charleston, SC


<OBJECT ID="objSharedSessionServiceID"
CLASSID="clsid:04B6290C-97B8-49A1-B0A3-1312254F7C54"
CODEBASE="/portal/applets/SharedSession.dll#Version=10,0,0,1" HEIGHT="0"
WIDTH="0">
</OBJECT>

<script language="javascript">
objSharedSessionServiceID.SetJoinNameOrNumber(objSharedSessionServiceID.GetI
PAddress(''));
objSharedSessionServiceID.SetListenPort( '7576' );
objSharedSessionServiceID.SetAppName('portal' );
</script>

<script language="javascript">
objSharedSessionServiceID.SeedIdentifier("# Shared Session Properties\r\n#
Generated by HorizonWP Portal via sss.jsp\r\n# Mon Aug 28 10:08:14 EDT
2006\r\nSessionIdentifier=9bbe68:10d482e76fd:-79c4.172.20.26.46\r\nurl=https
://portal.XXXXX.com:443/sharedSession/servlet/rpcrouter\r\n")
var y =
"https://portal.carealliance.com:443/portal/site/hpp/index.jsp?setSessionId=
" + objSharedSessionServiceID.GetIPAddress('') + "|" +
objSharedSessionServiceID.Locate();
location.replace(y);
</script>

External Since: Jul 08, 2003 Posts: 468

Geoffrey Renk writes:

> I am an MD working at a local hospital which uses McKesson¹s Horizon WP
> Physician Portal to allow access to medical information over the web. It
> does not work in any of my Mac browsers (Firefox, Safari, Camino, . . .
> ) and they say they are not supported. They told me this before with the
> previous product and still tell me that about the Citrix servers they use,
> however I have been using these for a couple of years, having figured them
> out myself.

I use a Mac with Citrix services all the time.

With Safari, Citrix tries to start the Java-based citrix client,
which, IMHO, kinda sucks.

Separately, though, I've downloaded a local Citrix runtime
client directly from Citrix.com, and when I connect to our
citrix servers using Firefox or Camino, and click on one
of the citrix-available programs we have, a local .ica
file gets sent over which the Citrix ICA Client program
launches and it works like a charm.

--
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